Shop by collection
Totes
Totes
Frequently asked questions
What is the return policy?
At Second Edit, we take great care to ensure every item is accurately described and photographed so you can shop with confidence.
As our collection consists of authenticated pre-loved luxury pieces, all sales are final. We do not offer returns, refunds, or exchanges for change of mind, incorrect sizing, or personal preference.
We encourage you to carefully review all product photos, measurements, condition notes, and descriptions before making a purchase. If you have any questions or would like additional photos or information, please don't hesitate to contact us prior to placing your order - we're always happy to help.
In the unlikely event that you receive an incorrect item or your order arrives significantly different from its description, please contact us within 7 days of delivery by emailing prelovedluxury.nz@gmail.com. We will review the issue and work with you to find a fair resolution.
Thank you for supporting sustainable luxury and shopping with Second Edit.
When will I get my order?
Once your order is placed, please allow up to 7 business days for processing and delivery within New Zealand. Rural deliveries may require additional time.
How much does shipping cost?
We offer complimentary shipping on all orders within New Zealand.